Privacy Policy

Last updated: October 3, 2026.

By Luanda (“we”, “us”) respects your privacy. This policy explains what we collect and why.

What we collect. When you place an order we collect your name, email address and phone number, plus order details. When you subscribe to the newsletter or use the contact form we collect your email address and the message you send. We also use cookies and basic analytics to make the site work and understand how it is used.

How we use it. To process and deliver your digital orders, send your download links and receipts, answer your messages, send the newsletter if you subscribed (you can unsubscribe at any time), and improve our website.

Payments. Payments are processed by third-party payment providers. We never store your full card details.

Sharing. We do not sell your data. We share it only with service providers needed to run the store (payment processing, email delivery, hosting), and when the law requires it.

Your rights. You can ask to access, correct or delete your personal data at any time by writing to [email protected]. If you are in the EU/UK you have additional rights under GDPR.

Retention and security. We keep order data as long as needed for accounting and legal obligations, and protect your data with reasonable technical measures.

Changes. We may update this policy; the date above shows the latest version.

Email Communications & Tracking. When you receive emails from By Luanda (including digital download delivery receipts and newsletters), we may use privacy-friendly email delivery telemetry and anonymous click redirection to ensure successful delivery. You can unsubscribe at any time using the link in the footer of every email.