Refund Policy

Last updated: October 3, 2026.

Because our products are digital files delivered instantly, all sales are final once the file has been downloaded or the download link has been used.

We will help or refund you if: the file is damaged or cannot be opened and we cannot fix it; you were charged twice for the same order; or you bought the wrong pattern by mistake and have NOT downloaded it (write to us within 48 hours).

How to ask. Email [email protected] with your order number and a short description. We reply within 2 business days. Approved refunds go back to the original payment method.

Pattern Club. You can cancel your membership at any time to stop future renewals. Months already paid are not refunded once that month’s patterns are released.